Who we are
Welcome to Team On Time (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, and protect your personal data. This Privacy Policy outlines our practices in compliance with applicable laws in Ahmedabad, Gujarat, India.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
We collect the following types of information:
Project Information: Any content, media, or business-related data you provide for website development, marketing, or other IT services.
Personal Information: Name, email address, phone number, company name, and payment details.
Technical Information: IP address, browser type, device information, and website usage data.
How We Use Your Information
We use collected data for:
- Providing and improving our IT services.
- Communicating with clients regarding projects, updates, and support.
- Processing payments and invoicing.
- Marketing and promotional purposes (with prior consent).
- Ensuring compliance with legal obligations.
Payment & Refund Policy
No Refund Policy: Payments made to us for services are non-refundable under any circumstances.
Credit Adjustment: If a project is canceled before completion, the client may use the paid amount as credit for future services within a specified timeframe.
Project Initiation: Work will commence only after receiving full or agreed-upon partial payment.
Content & Media Disclaimer
We do not take responsibility for any content, images, videos, or infographics provided by the client for websites, marketing, or any other services.
It is the client’s responsibility to ensure that all content used is legal, non-copyrighted, and compliant with regulations.
If any dispute arises regarding content usage, the client will be solely responsible for addressing the issue.
Data Security & Confidentiality
We take reasonable security measures to protect your personal and project-related data.
While we follow industry best practices, we cannot guarantee absolute security due to potential cyber threats.
Clients should also take necessary precautions to secure their sensitive data.
Third-Party Services & External Links
Our services may include third-party tools (e.g., payment gateways, APIs) whose privacy policies are not governed by us.
We are not responsible for any data collection or security policies of third-party platforms.
Client Responsibilities
Provide accurate and lawful content for their projects.
Ensure compliance with copyright laws, trademarks, and intellectual property rights.
Abide by all relevant data protection and privacy laws applicable in India.
Amendments & Updates
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with a revised “Last Updated” date. Continued use of our services implies acceptance of the revised terms.
Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of India, specifically applicable laws in Ahmedabad, Gujarat. Any disputes arising from this policy will be subject to the jurisdiction of Ahmedabad courts.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
Team On Time
Address: Drive-inn Road, Ahmedabad, Gujarat, India – 380054
Email: sneh@teamontime.com